Are you using an official SumatraPDF build? #

Did you download SumatraPDF from the official SumatraPDF website?
If not, we can’t help you because we didn’t create the software you’re using.

Uninstalling Sumatra #

There are two versions of SumatraPDF: an installer and a portable version (zipped executable).

Uninstalling portable version #

If you’re using the zipped executable, you only need to delete SumatraPDF.exe.

Uninstalling the installer version #

If you installed SumatraPDF by running the official installer, uninstall it like any other application.
On Windows 10 / 11:
  • start the Settings app (instructions)
  • select Apps
  • find SumatraPDF in the list, click it, and press the Uninstall button:
Uninstall

What if the above doesn’t help? #

What if you still have questions? You can use Discussions to ask for additional help.
However, in order for someone to help you, you need to provide the following information:
  • Sumatra PDF version you’re using
  • your OS (Windows) version
  • did you download an installer or a zipped executable?
  • where did you download SumatraPDF from (the URL of the webpage you used)?
  • is there a SumatraPDF directory in your Program Files directory (usually C:\Program Files or C:\Program Files (x86) on 64-bit systems)?
  • what evidence is there that SumatraPDF is installed? Be precise and specific. Don’t just say “there’s a link to it”; tell us where that link is, what its name is, etc.
To emphasize: if you don’t provide this information, we cannot help you.